Consumer protection

Deposit Limit Prompt in Online Gambling for Reducing Gambling Intensity: A Randomized Controlled Trial

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Pre-commitment tools – allowing users of gambling services to pre-set a limit for how much money they may spend – are relatively common. However, there exist no clear evidence of their effectiveness in preventing gamblers from spending more money than they otherwise planned. The aim of the study was to compare gambling intensity between users … Read more

Experiences of responsible gambling tools among non-problem gamblers: A survey of active customers of an online gambling platform

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Responsible gambling (RG) tools, aiming at helping gamblers to avoid gambling-related harms, are common in online gambling platforms. Gambling industry, policy makers, and researchers have warned that RG tools can potentially disturb recreational gamblers, channeling them to less protective operators. No evidence exists to support these concerns, and they can hinder the development of effective … Read more